Product Fulfillment Services

Clinical trials marketing often requires the coalescing of multiple components into one easy-to-ship and easy-to-receive kit. To do this correctly and efficiently requires a honed system and the skilled personnel to do it right every time. ICD Global efficiently and accurately provides these services for large studies with many components.

• Online inventory management (TrialVision™)
• Quality controlled packing system
• Multiple component inventory control
• On-demand custom kitting
• Direct mail processing
• Bindery services

Complete Product Fulfillment

Three shifts working 24x7 ensure your materials are delivered on time. All jobs are controlled, produced, and monitored via customized ERP system and networked print production engines to ensure successful fulfillment every time.

On-demand fulfillment: Extensive warehousing space (55,000 sq ft facility) provides plenty of space to expand to on-demand fulfillment needs. Daily scheduled pickups from all major carriers (FedEx, UPS and DHL) expedite package delivery.

Security: ICD enforces 2 physical security tiers and 2 network and data security tiers including the SSL encrypted customer web portal. No unauthorized personnel are allowed into the building. All client data is held in the strictest confidence.